Privacy Policy
HYDMECH Canada Corp.| Last updated: April 19, 2026
HYDMECH Canada Corp. (“HYDMECH”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website and interact with our business. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
By using our website at hydmech.com, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
HYDMECH Canada Corp.is a manufacturer of band sawing equipment headquartered in Canada. We sell and distribute our products across North America through a network of authorized dealers.
For privacy-related inquiries, you may contact us at:
HYDMECH Canada Corp.
P.O. Box 1659, 1079 Parkinson Road
Woodstockm Ontario, N4T 0E7
Email: info@hydmech.com
877-276-SAWS (7297)
2. Information We Collect
We collect personal information in the following ways:
Information you provide directly
When you submit a contact form, quote request, or other inquiry on our website, we may collect:
- Your name
- Company name
- Email address
- Phone number
- Your location (city, country)
- Information about the products you are interested in
- Any other details you include in your message
Information collected automatically
When you visit our website, we automatically collect certain technical information through cookies and similar technologies, including:
- Your IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website
- Device type and operating system
This information is collected through Google Analytics and is used to understand how visitors use our website. For more information on how Google Analytics handles data, please visit: google.com/policies/privacy/partners.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiry or quote request
- To connect you with an authorized HYDMECH dealer in your region
- To send you product updates, news, and marketing communications (where you have consented or where permitted by law)
- To improve our website and understand how visitors interact with our content
- To comply with legal and regulatory obligations
We will not use your personal information for purposes other than those described in this policy without first obtaining your consent, unless required or permitted by law.
4. Sharing Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Authorized dealers
If you submit a quote request or inquiry, we may share your contact information with an authorized HYDMECH dealer in your region in order to fulfill your request. Our dealers are required to handle your information responsibly and only use it to respond to your inquiry.
Service providers
We use third-party service providers to help us operate our website and business, including:
- Google Analytics (website analytics)
- Our CRM platform (customer relationship management)
- Our email marketing platform (for newsletters and product updates)
These providers are authorized to use your information only as necessary to provide services to us, and are required to maintain appropriate security measures.
Legal requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
5. Cookies
Our website uses cookies and similar tracking technologies. A cookie is a small text file placed on your device when you visit a website.
We use the following types of cookies:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Used by Google Analytics to collect information about how visitors use our site (pages visited, time on site, etc.)
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about managing cookies, visit allaboutcookies.org.
6. Email Marketing
If you subscribe to our newsletter or marketing communications, we will use your email address to send you product news, industry updates, and promotional content. You may unsubscribe at any time by clicking the unsubscribe link in any marketing email we send, or by contacting us directly at info@hydmech.com.
We will not add you to our marketing list without your consent, except where permitted under PIPEDA’s implied consent provisions (for example, where you are an existing customer and the communication is relevant to a prior purchase or inquiry).
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Inquiry and quote request data is typically retained for a period of [X years]. Marketing contact records are retained until you unsubscribe or request deletion.
When personal information is no longer required, we securely delete or anonymize it.
8. Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure server infrastructure, encrypted data transmission (HTTPS), and access controls limiting who within our organization can access personal information.
No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
9. Your Rights
Under PIPEDA and applicable provincial legislation, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to the collection, use, or disclosure of your information (subject to legal and contractual restrictions)
- Request that we delete your personal information, where we are not required by law to retain it
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe we have violated your privacy rights
To exercise any of these rights, please contact us at info@hydmech.com. We will respond to your request within 30 days.
10. International Visitors
Our website is operated from Canada. If you are visiting from the European Union, United States, or another jurisdiction, please be aware that your information may be transferred to and processed in Canada, where privacy laws may differ from those in your jurisdiction.
If you are located in the EU, we process your data on the basis of legitimate interests (responding to your business inquiry) and, where applicable, your consent (marketing communications). You may have additional rights under the General Data Protection Regulation (GDPR). Please contact us at info@hydmech.com for more information.
11. Children’s Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
HYDMECH Canada Corp.
P.O. Box 1659, 1079 Parkinson Road
Woodstock, Ontario, N4T 0E7
Email: info@hydmech.com
877-276-7297
You may also contact the Office of the Privacy Commissioner of Canada if you are not satisfied with our response:
Toll-free: 1-800-282-1376